Customer Experience
We hire and manage experienced support experts to keep clients focused on scaling and expanding their business while we manage what goes on in the command center. No matter what channel customers are on, we’ll meet them there with consistently robust support.
Our CX Support
SERVICES
Billing
Whether a company operates under a subscription-based or traditional model, we support all steps of the billing process.
Learn moreCustomer Service
You work hard to win customers, so we make sure they we always take care of them and do our best to keep them happy.
Learn moreSales
We provide exceptional sales support from customer saves to proactive up-selling and cross-selling.
Learn moreCommunity Management
Providing your community with 24/7 attention is an important part of building your company presence.
Learn moreOutbound Support
Outbound customer support and outbound sales are just two ways in which we can help take your offering to the next level.
Learn moreTech Support
We offer multiple levels of technical support, including full support for most Blockchain platforms.
Learn moreOur Happy Clients
WhatClients Say
Your success is the center of our business. We work on Community Management, Digital Branding, Email Marketing, Social Media Management & Marketing, Video Explainers & Marketing and help clients source Promotional Products.
How good are we at what we do? Take it from some of the businesses Marketplace Authority have helped already. We let them speak for us.
What an amazing job and done so well! We are now looking for new animations project, we just need to find some time to plan a bit. Thank you again
Rune Haakonsen
Kongsberg - Celebrating 200 years - Houston, TXMarketplace Authority has been incredible. I was skeptical at first but they have been providing 10-15 quality leads to me per week, the service is awesome.
Mike Leigh
C-Thru Sunrooms - Orange County, CAI thought you guys would not be able to reach our high-end customer base but you proved me wrong. We have 8 Marketplace Authority agents now. Thanks
Damian Klinger
Jets.com - New York CityI have been with Marketplace Authority for 8 months and they have been great. We have 4 agents now and they are one of our primary lead sources.
Jim Casparie
Fortress Environmental Holdings - Dallas, TX
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Things we have Done
We are building bridges in blockchain technology in order to connect the client’s goals to reality