CUSTOMER EXPERIENCE




Customer Experience

We hire and manage experienced support experts to keep clients focused on scaling and expanding their business while we manage what goes on in the command center. No matter what channel customers are on, we’ll meet them there with consistently robust support.



Our CX Support


CHANNELS


SERVICES


Billing

Whether a company operates under a subscription-based or traditional model, we support all steps of the billing process.

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Customer Service

You work hard to win customers, so we make sure they we always take care of them and do our best to keep them happy.

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Sales

We provide exceptional sales support from customer saves to proactive up-selling and cross-selling.

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Community Management

Providing your community with 24/7 attention is an important part of building your company presence.

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Outbound Support

Outbound customer support and outbound sales are just two ways in which we can help take your offering to the next level.

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Tech Support

We offer multiple levels of technical support, including full support for most Blockchain platforms.

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Our Happy Clients






WhatClients Say


Your success is the center of our business. We work on Community Management, Digital Branding, Email Marketing, Social Media Management & Marketing, Video Explainers & Marketing and help clients source Promotional Products.

How good are we at what we do? Take it from some of the businesses Marketplace Authority have helped already. We let them speak for us.


  • What an amazing job and done so well! We are now looking for new animations project, we just need to find some time to plan a bit. Thank you again

    Rune Haakonsen
    Rune Haakonsen
    Kongsberg - Celebrating 200 years - Houston, TX
  • Marketplace Authority has been incredible. I was skeptical at first but they have been providing 10-15 quality leads to me per week, the service is awesome.

    Mike Leigh
    Mike Leigh
    C-Thru Sunrooms - Orange County, CA
  • I thought you guys would not be able to reach our high-end customer base but you proved me wrong. We have 8 Marketplace Authority agents now. Thanks

    Damian Klinger
    Damian Klinger
    Jets.com - New York City
  • I have been with Marketplace Authority for 8 months and they have been great. We have 4 agents now and they are one of our primary lead sources.

    Jim Casparie
    Jim Casparie
    Fortress Environmental Holdings - Dallas, TX


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    Things we have Done

    We are building bridges in blockchain technology in order to connect the client’s goals to reality

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