Our current

Privacy Policy

Myaa is committed to protecting your privacy. This privacy policy explains how we collect, use, and disclose your personal information when you use our platform.

1. Information We Collect

When you create a user account on Myaa, we collect the following information:

Your name
Your email address
Your billing address
Your payment information

We also collect information about your use of our platform, including:

Your IP address
Your browser type
Your operating system
Your device type
Your usage data

We encrypt all user chat data to ensure your privacy. We do not use or share any personally identifying information. However, all chats that are generated by our agents ultimately are owned by us and the client should not have an expectation of any ownership of data that is derived or provided by them.

2. How We Use Your Information

We use your personal information to:

Provide you with access to our platform
Process your payments
Communicate with you about our platform and services
Improve our platform and services
Comply with our legal obligations

We may also use your personal information for other purposes that are compatible with the purposes listed above.

3. How We Disclose Your Information

We may disclose your personal information to:

Our service providers, who help us provide our platform and services
Our business partners, who help us market our platform and services
Law enforcement or other government authorities, if required by law or if we believe in good faith that disclosure is necessary to protect our rights or the rights of others

We may also disclose your personal information to other third parties with your consent.

4. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Retention

We retain your personal information for as long as necessary to provide our platform and services to you, and for as long as necessary to comply with our legal obligations.

6. Your Rights

You have the right to:

Access your personal information
Correct errors in your personal information
Delete your personal information
Object to the processing of your personal information
Restrict the processing of your personal information
Receive your personal information in a structured, commonly used, and machine-readable format
Withdraw your consent to the processing of your personal information

To exercise these rights, please contact us at support@myaa.com.

7. Incognito Feature and Chat History

Myaa offers an incognito feature in chat, where no history of your or the agent's conversation is saved. Even if you do not use the incognito feature, you can always manually delete chat threads in conversations after the fact if you want to remove a history of that chat session.

Please note that while the feature's intent is to remove any history of the conversation, we cannot be held liable if parts or all of that conversation are available in some form in the database records or through the chat or activity logs of any APIs that we use to provide the service. We take reasonable measures to ensure the security and privacy of your data, but we cannot guarantee that all data will be completely removed from our systems.

8. Compliance with EU Privacy Laws

Myaa is committed to complying with current EU privacy laws. If you are located in the EU, you have the right to:

Lodge a complaint with a supervisory authority
Withdraw your consent to the processing of your personal information
Object to the processing of your personal information
Access your personal information
Correct your personal information
Delete your personal information
Restrict the processing of your personal information
The right to receive your personal information in a structured, commonly used, and machine-readable format

To exercise these rights, please contact us at support@myaa.com.

9. Changes to this Privacy Policy

We may change this privacy policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website. Your continued use of our platform after any changes to this privacy policy constitutes your acceptance of the revised privacy policy.

10. Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at support@myaa.com.

This privacy policy is effective as of

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